Q – How does the meal delivery service work?
A – Simply choose from our wide variety of meals and place your order Friday at 10pm for delivery the following Monday.
Q – Does your menu change?
A – Yes, we frequently add brand new meals as well as bring back seasonal favorites. Is there something you would like to see on our menu? Send us an email!
Q – Do you have a minimum for delivery?
A – Yes, our minimum for delivery is $60 although we have no minimum for pick-up for orders.
Q – What if I miss the Friday 10pm cutoff?
A – Just send us an email and we will do our best to accommodate you for the following Monday delivery batch.
Q – Do I order meals for the entire week?
A – Yes! Order as many meals as you want for the week. All of our meals last 4-5 days under refrigeration. Most of our meals can even be frozen. Although we do not recommend freezing anything with leafy greens.
Q – When will my food be delivered?
A – All meals have an estimated delivery of 4pm-9pm on Monday.
Q – What if I am not home during the delivery time frame?
A – We offer cooler bags and ice packs you may add along with you order that will keep the food cold for up to a few hours.
Q – How far do you deliver?
A – We currently only deliver within a 16 mile radius of our kitchen at 366 N Main Street, Doylestown, PA. Although we do offer a pick up option if you are not within our radius.
Q – Why am I seeing an error message when I try to place my order for delivery?
A – Please check that you have met our $60 minimum before taxes / after discounts, and are also within our range for delivery. If you are still having issues, just send us an email and we will get it resolved immediately.
Q – How does the pick-up option work?
A – Our typical pick-up window is between 4pm-6pm on Monday. You will receive a text message or email notification when your order is ready.
Q - What happens if something is damaged or missing from my order?
A - Give us a call immediately. If you cannot reach us by phone send us an email at firstname.lastname@example.org and we will sort out any issues you are experiencing.
Q - Are the meals frozen upon delivery?
A - No. Our meals are delivered fresh, never frozen. Your order is prepped the same day to give you the best quality food we can. .
Q - How long do the meals stay fresh?
A - We recommend that you aim to eat your meals within 4-5 days. Keep food in the refrigerator immediately after receiving them from us.
Q - Can I freeze my meals?
A - Meals can be frozen and reheated. Simply thaw in the refrigerator and heat according to instructions.
Q - Where are the heating instructions?
A - All heating instructions can be found on our labels and website.
Q - Where are the nutritional facts?
A - Each meal comes with a label that has the name of meal, macronutrient breakdown, and ingredients.
Q - I have food allergies, will I be safe to order meals?
A - We have an allergy section before you check-out. Use your best judgment with ordering. Our food is all cooked in the same facility. It would be best to reach out to us first before ordering at email@example.com!